Privacy Policy

Your privacy matters to us. This policy explains how zelariontova collects, uses, and protects your personal information.

Last updated: March 15, 2025

Information We Collect

zelariontova collects various types of information to provide you with our cost-effective financial solutions and improve your experience on our platform. We collect information you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources.

Personal Information

Name, email address, phone number, postal address, and other contact details you provide when creating an account or contacting us.

Financial Information

Information about your financial goals, investment preferences, and relevant financial data you share with us for service delivery.

Usage Data

Information about how you interact with our website, including pages visited, time spent, and features used.

Device Information

Technical information about your device, browser, IP address, and operating system when you access our services.

How We Use Your Information

We use the information we collect for several purposes, all aimed at providing you with better financial solutions and services. Your data helps us understand your needs and deliver personalized experiences.

  • Providing and maintaining our financial services and platform functionality
  • Processing your requests and responding to your inquiries
  • Sending you important updates about our services, policy changes, and account information
  • Analyzing usage patterns to improve our website and service offerings
  • Complying with legal obligations and regulatory requirements in Australia
  • Detecting and preventing fraud or unauthorized access to your account
  • Conducting research and analytics to enhance our cost-effective solutions

Important: We never sell your personal information to third parties for marketing purposes. Any data sharing is limited to service providers who help us deliver our services to you.

Data Sharing and Third Parties

zelariontova works with trusted partners to provide comprehensive financial services. We only share your information when necessary for service delivery, legal compliance, or with your explicit consent.

Service Providers

We may share information with companies that provide services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support. These companies are bound by strict confidentiality agreements and may only use your information to perform services for zelariontova.

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests by public authorities, including requests to meet national security or law enforcement requirements in Australia.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction. We will notify you via email or prominent website notice of any such change in ownership.

Your Rights and Choices

Under Australian privacy laws, including the Privacy Act 1988, you have several rights regarding your personal information. We are committed to helping you exercise these rights.

Access and Correction

You have the right to access the personal information we hold about you and request corrections if the information is inaccurate, incomplete, or out of date. To request access or corrections, contact us using the details provided below.

Data Portability

You can request a copy of your personal information in a structured, commonly used format. We will provide this information within 30 days of your request, subject to identity verification.

Deletion Requests

You may request deletion of your personal information, subject to certain limitations where we are required to retain information for legal or regulatory purposes. We will inform you of any restrictions that prevent complete deletion.

Marketing Communications

You can opt out of receiving promotional emails from us by following the unsubscribe link in our emails or by contacting us directly. Even after opting out, we may still send you service-related communications.

Data Security and Protection

Protecting your personal information is a top priority at zelariontova. We implement comprehensive security measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

Security Measure Description Implementation
Encryption Data encryption in transit and at rest SSL/TLS protocols and AES-256 encryption
Access Controls Limited access to authorized personnel only Multi-factor authentication and role-based access
Regular Audits Periodic security assessments and updates Quarterly security reviews and penetration testing
Incident Response Procedures for security breach management 24/7 monitoring and rapid response protocols

Despite our security measures, no system is completely secure. If you believe your account has been compromised, please contact us immediately so we can take appropriate action.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

  • Account information: Retained while your account is active and for 7 years after closure for regulatory compliance
  • Financial transaction data: Kept for 7 years as required by Australian financial regulations
  • Marketing communications data: Retained until you opt out or for 3 years from last interaction
  • Website usage data: Typically retained for 2 years for analytics and service improvement
  • Customer support records: Kept for 5 years to maintain service quality and resolve future issues

When information is no longer needed, we securely delete or anonymize it using industry-standard data destruction methods.

International Data Transfers

While zelariontova primarily operates within Australia, some of our service providers may be located overseas. When we transfer personal information internationally, we ensure appropriate safeguards are in place.

We only transfer data to countries with adequate privacy protection or to organizations that have entered into standard contractual clauses approved by Australian privacy authorities. Countries we may transfer data to include the United States, Singapore, and members of the European Union, all of which have appropriate privacy frameworks or contractual protections in place.

Before any international transfer, we conduct privacy impact assessments to ensure your information will receive adequate protection in the destination country.

Children's Privacy

zelariontova's services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information promptly. Parents who wish to review, modify, or delete their child's information may contact us using the information provided below.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this policy.

For significant changes that materially affect how we use your personal information, we will notify you by email or by placing a prominent notice on our website at least 30 days before the changes take effect. Your continued use of our services after any changes indicates your acceptance of the updated policy.

We encourage you to review this privacy policy periodically to stay informed about how we protect your information and respect your privacy.

Contact Us About Privacy

If you have questions about this privacy policy or how we handle your personal information, please contact us:

Address: BEC, Training Room 2 First Floor, 66 Coleman St, Wagga Wagga NSW 2650, Australia

Phone: +61745648828

Email: info@zelariontova.world

Privacy Officer: privacy@zelariontova.world

We aim to respond to all privacy inquiries within 30 days of receipt.